Development of the Public Service Information System to Multi User: A Case Study of Villages in District East Tombariri, Minahasa-Indonesia

Harson Kapoh, Fanny Doringin, Robby Tangkudung


Data from the Central Bureau of Statistics the population of Indonesia in 2010 was as much as 237.641.326 inhabitants. Number of people a lot of this must have an impact on public services from the city to the village of Sabang to merouke in Indonesia. To ensure service to the community by the government goes well then since 1999 the Indonesian government imposed regulations regional autonomy with the law of local government, UU No 2 tahun 1999, which was then in the subsequent development is replaced by UU No 32 tahun 2004 as last amended with UU No 12 tahun 2008 regarding the Second Amendment to UU No. 32 tahun 2004 on Regional Government [5]. UU No. 25 tahun 2009 on Public Service is a law governing the principles of good governance which is the effectiveness of the functions of government itself. Whereas until now the implementation of public services is still faced with conditions that do not correspond to the needs and changes in various areas of society, nation and state [6].


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